Customer relationship management (CRM) is a 21 century approach to managing an organization’s interaction with current and potential customers. In general, CRM will compile data from a range of different communication channels such as: telephone, email, live chat, websites, printing materials and social media. Well implemented CRM system therefore enables flexible marketing, visible sales, whileContinue reading “How to implement any CRM system in 5 steps”
Category Archives: CRM
Difference between ERP and CRM
Our customers often ask what is the difference between ERP and CRM system? In the era of Artificial Intelligence having an organization covered by information system to help bring all participants to one table is a norm. This is why more and more organizations are looking into this subject.
Data Security in the Cloud
Cloud computing security or cloud security refers to a set of policies, technologies, and controls deployed to protect data, applications, and the infrastructure in a cloud. There are several security issues related to cloud computing but mainly there are concerns with cloud service providers and ones related to their customers. In general, the provider mustContinue reading “Data Security in the Cloud”
