How to implement any CRM system in 5 steps

Customer relationship management (CRM) is a 21 century approach to managing an organization’s interaction with current and potential customers. In general, CRM will compile data from a range of different communication channels such as: telephone, email, live chat, websites, printing materials and social media. Well implemented CRM system therefore enables flexible marketing, visible sales, whileContinue reading “How to implement any CRM system in 5 steps”